Drury Plaza Hotel New Orleans

As always a great stay at a Drury Plaza. This one in New Orleans is only a short walk away from the main tourist areas. The streetcar is just a few yards away from the hotel too. Included in the room rate is a great breakfast and the 5.30pm kickback adding value to the stay. Our room was spacious, comfortable and clean. For those fancying a dip there is a rooftop pool with sunloungers, chairs and tables. Pool towels are provided free of charge. All the staff - front of house, bar, dining area and housekeeping were fantastic. We just love Drury Plaza Hotels and always stay at them where we can.

Superb value especially with breakfast and kickback including three alcoholic drinks per adult Front desk Staff were super helpful. Parking 34$ +tax with in and out privileges for 24hrs. Pool on 6th floor was small but perfect and it wasn't too busy for our Monday night stay. There was even a hot tub. Towels provided near the pool. Gym was great and served its purpose.

Room comfy, good shower, good coffee machine. Breakfast poor with same items each morning. Free evening meal good. Location was good, tram stop outside, short walk to French quarter.

What a warm welcome! The staff couldn't do enough for us, we were treated like family from the moment we arrived. We were 5.5 hours early for check-in to ask if we could drop our bags and go out to explore the city. Instead, we were upgraded by Dee to a bigger room that was immediately available, and told to hurry back down for breakfast - despite having not stayed the previous night. We were also allowed to stay in our room an extra 2 hours beyond check out time - for free - given we had a late flight. The bar was a lovely spot to warm up at night given the unexpectedly cold weather - and watching Nola mixing up fabulous cocktails for us was a sight not to be missed (ask for the Sazerac!). Every employee we passed gave us a warm greeting. There's also a 5.30pm 'kick-back' for 90 minutes where you can get free buffet food, and 3 drinks - each. Totally above and beyond, we really loved our stay. Thank you Drury Plaza team! The location was also good, a few blocks down from Canal Street, running onto Bourbon Street - so not far to get to the heart of the French Quarter or streetcars.

I participated in a drink with a coupon given to me by front dest. But after standing in line. I realized I forgot the coupon in the room. I ran back to my room and back to the line. At this point a manager told me they close atv7pm and it was now 7:03. I was upset. After 5mins or so. The same manager came back and apologized and explained their license doesn't allow to go passed the time limit. I understood and the manager decided to comp me 2 beers from the other bar which was open to the public for money but waved the fees for me. He did a great job and saw I was in line earlier and understood my situation...Thank you for taking care of the customer first...